Frequently Asked Questions

Everything you need to know about shopping with Dico Copenhagen.

Where does Dico Copenhagen ship to?

We offer worldwide shipping. Delivery times typically range from 2-4 business days within the EU and 5-10 business days for international orders outside of Europe.

What is your return policy?

You can return your items within 14 days of receipt. Products must be in original, unworn condition with all tags and packaging intact to qualify for a full refund.

How do I find the right size?

Our footwear generally follows standard European sizing. We recommend checking the specific size guide on each product page for detailed measurements and fit recommendations.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, MobilePay, and Klarna.

Are your products sustainably made?

Dico Copenhagen is committed to quality and longevity. Our leather goods are handcrafted in Europe using high-quality materials designed to last for seasons to come.

How can I track my order?

Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.